Open Forum
In the Open Forum community, you will have the option to choose between a Question (requiring a definitive answer) or a Discussion (open-ended) whenever you start a new thread. The post will display a different icon depending on what type of thread they are (Discussion or Question).
If you’re answering a question posted by another user, click the “Answer” button beneath their question. You can also show support by indicating “I have this answer too.”
If a question receives the correct resolution or answer, the original poster can mark that reply using the "Mark as Best Answer." That answer will then appear at the top of the thread and will be marked as “Best Answer.” This indicates the original poster is no longer looking for responses to their question, though others can still join in.
If you would like to reply to a discussion post, simply click Reply to the right of a post to respond. You can also recommend a discussion post.