In life in general, we need more critical thinking skills, ethics learning, and more (what used to be common) sense.
What I find is computers have moved into being appliances (versus something used by experts or those striving to be expert in computer usage, and those that used them also were experts or striving to be expert with the software they used). The appearance of a computer and software on a desk, and fingers to operate them does not make one expert, although many will act in that manner. We see it every day here, folks who are likely in the payroll industry posting questions which are relatively shocking in lack of training/experience. But, it is what it is, and we all have to deal.
For me, someone I trust to handle payroll has to prove they can knock out a payroll using paper, pen, and calculator, before I let them at my live data. THAT will tell you if the person has the foundation (can find Pub 15T, and their state/local pubs). It also proves the person will be useful when there is a tech failure.
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Handwritten or voice dictated message, spelling and grammar issues included. From an expert in my own opinion and experience. I am open to corrections as I am human.
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